If your friend said this broker can't withdraw, there might be some issues with the broker. It could be due to problems like the broker's platform having technical difficulties, or maybe there are some restrictions or requirements that haven't been met for withdrawal. Your friend should check the broker's terms and conditions regarding withdrawals and also see if there are any error messages or notifications on the platform when trying to withdraw. If everything seems in order on their end, they might need to contact the broker's support team to resolve the issue.